Just wanted to send along a note of deep appreciation for all of the work and partnership on our project. I think the system is one in which we can be incredibly proud of - we literally spared no expense - and I think we achieved the "blow your face off system" of our dreams. You and your team are simply the best of the best. I hope you will convey those thoughts to all of the Southeaston team members. From start to finish, your team is all-pro. Your guys were always appreciative of the work and respectful of the home and gear. The tone from the top is noticed and appreciated. You build bullet-proof systems and I do hope that someday there may be another project for us to take on. Please know I appreciate the relationship we share.
Derrick Easton and his team at Southeaston Systems are absolutely outstanding! We recently built a house on Kiawah and Derrick handled all of our motorized roller shades, audio, media, security, phone, cable, and data needs. He is a real pleasure to work with: experienced, knowledgeable, and incredibly responsive. The service doesn't end at installation - if any question or issue arises, Southeaston takes care of it immediately.
Mike and Susan D, Kiawah Island
Southeaston has continued to impress DyalCompass. We use Southeaston for our events in Indigo Park Kiawah Island. Professional, timely, problem solvers- every time.
Candace D, Kiawah Island
As a homebuilder and caretaker of several Kiawah homes, I highly recommend Derrick and his team. Prior to Southeaston, control work was a very frustrating ordeal for both builder and homeowner. Since we've been using Derrick everything works smoothly the 1st time!
Nolan S., Builder
Derrick and his team at SouthEASTON are knowledgeable, professional and always offer solutions to improve the quality of your home entertainment systems. They are simply "The Best".
Debbie R, Island Home Services
Without a doubt Derrick Easton & his entire team at Southeaston Systems are the most professional, knowledgeable & responsive team we have dealt with in over 20 years - not only on Kiawah but in CT as well! Their customer service from response time to successful completion of task at hand are second to none! Expertise at a reasonable price!
Nancy H. , Kiawah Island
I have worked with Derrick Easton and his team for over five years, as both a client and as an interior designer on residential projects in the Charleston/ Kiawah Island, SC area. I have come to both like Derrick personally and to respect him professionally. In fact, there just is no other audio/visual company in the area that I would trust with my own home or those of my clients. If I have any sort of issue with my TV or music systems-----because as a post 50 year old I have undoubtedly pushed an incorrect button or the like---Derrick not only responds to my call or text within minutes but he also has a member of his team at my house almost immediately. All of the men that work for him are knowledgeable, professional and they patiently and easily explain how to use all of the equipment and systems-----whether that process takes a few minutes or a few hours. I know that I can rely on Derrick and his team to provide me and my clients with not only the latest in audio/visual systems but also the highest level of personal service. They simply are without peers in the greater Charleston area.
Erika H. , Charleston, SC,
Derrick and his team have provided us with timely and quality service delivered in a courteous and friendly manner. I highly recommend them for audio-visual needs at Kiawah.
Bob & Marilyn B. , Kiawah Island
I have known Derrick for almost 15 years on numerous projects in and around the Charleston area. Since he started Southeaton, they are the only company that I recommend to my clients and friends. Their service is impeccable and the staff is so friendly and accommodating, even for those, like me, who are technically challenged!
Kathryn D McGowan KDM Interiors, Inc.
We have used Derrick Easton and Southeaston Systems for the design, installation, maintenance and upgrade of the audiovisual systems in our home on Kiawah Island. We have been extremely pleased with all of Derrick's ideas, concepts and recommendations for the systems we wanted. He and his team were very easy to work with in the design of our systems. The installations then went smoothly and were completed on time. Since the initial install, Derrick and his team have been readily accessible to us and promptly follow up on issues. Their follow up service has always been terrific. We've found Derrick to be very sensitive to costs and very practical in giving advice on such things as upgrades to the systems. We would not hesitate to use Derrick and Southeaston if the need arises in the future, and would highly recommend them to anyone needing the services they offer.
Jeff B. , Kiawah Island
Derrick Easton and his “Team” of Professionals designed and installed our Audio Visual, Computer, Vacuum, Telephone and Security Systems approximately 12 years ago. Since then, they have continued to maintain and upgrade our Systems as warranted and/or requested. We find the make up of the entire "SOUTHEASTON TEAM” to be one that is quite knowledgeable, very experienced, reliable, responsive, efficient and friendly. There services have always been completed in timely manner and at a very reasonable cost. “Simply the Best!"
John and Judy E, Kiawah Island,
Our installation was quick, clean and beyond our expectations, the best part has been quick follow up to the few issues we encountered. Our experience was so good we immediately built out our system throughout the house and we continue to love it.
Jim and Cindy T, Kiawah Island
Thank you very much for the outstanding efforts and coordination. Thank you for being a champion and truly the best in the business. Charlotte system is totally awesome and that 4K projector is a sight to be seen. Looking forward to seeing you in Kiawah for another killer system!!!
Jeff B, Kiawah Island
I honestly don’t know where to start. I have so many subcontractors that if they would just take a fraction of advice on “how to run a business” from you, they could be so successful. Our company only has about 3 contractors that are as efficient and professional as Southeaston. Wow its been a pleasure just watching how you run things there. Your guys are TOP NOTCH. You have done a wonderful job with these guys. The house is awesome. All i can say is wow. And again thank you. Your team rocked this place out. What else can i say. You guys are literally the BEST in Charleston. The house is awesome, and so is Southeaston.
Dustin R, Folly Beach
Thank you so much for the install effort! The system is great and we are really enjoying it!
Dan & Mary K, Kiawah Island
Derrick Easton and his Southeaston team of technology professionals have been a pleasure to work with from day one. They paid close attention to our needs and did not try to over-sell us on overly complicated or expensive systems that would soon become obsolete. They have also been incredibly responsive whenever we have a technology glitch. I can't imagine a better team to work with for home technology systems!
Linda and Paul H. , Kiawah Island
I am pleased with the experience I had working with the SouthEaston team. They were great to work with and listened to what I wanted out of my a/v system. The end result: an easy to use, on-time, superior a/v system.
John A, Kiawah Island
I am writing you to make you aware of the level of service that my wife and I have received from Derrick Easton. We have seldom in our life received such a high level of professional service as we have from Derrick during the installation and initial operation of the communications systems for our new home.
Derrick has impressed us with outstanding product knowledge and personal service. Not the least of his qualities is unwavering patience to explain and assist the two of us who are unskilled and uninformed about today's modern marvels of electronics. Throughout our experience with design, installation, user orientation, and problem solving stages--he has always been there for us, seeming to go out of his way to ensure that the systems are working properly, that we know how to use them, that any problems are quickly fixed, and that we are satisfied. We have thoroughly enjoyed our relationship with Derrick and we look forward to working with you again in the future. Count on us as a "satisfied customer."
John P.W. , Kiawah Island
"Derrick is a very proactive Electronics Systems Designer (ESD) with an ability to circumvent problems before they arise. His thorough approach works well for our detail oriented clients and architects. I highly recommend Derrick Easton for not only complex projects but simple ones as well."
Steve B. , Builder
I have worked with other audio/video/security firms, and there hasn¹t been anyone close to Derrick¹s responsiveness, knowledge and project management skills. Derrick stays up on all the trends and new equipment and services, and always migrates to the best possible price and performance outcome. His responsiveness amazes me, and the team he¹s assembled is first rate. This is one of those easy decisions - hire Derrick, get a great system including fantastic ongoing services and you get a terrific new friend out of the deal.
Andy B. , Kiawah Island
From and Architect’s perspective, Derrick Easton and his team at Southeaston Systems are very easy to work with. Derrick and I have worked together on several large residential projects, and my clients have been very satisfied with the level of service and expertise that he provides. Derrick is great resource during the design process. He educates clients on their options for audio/visual, lighting, home automation, and home security, and also helps us to determine spatial requirements for the required equipment. During construction, Derrick works directly with the contractor and electrician to coordinate the installation of wiring and equipment. I highly recommend Southeaston Systems.
Brent F. , Architect ,several Sullivan's Island Homes
We were fortunate to meet Derrick six years ago when he was on the sales and management of another firm completing a 7,500 square foot home on a double wide ocean front lot on Kiawah. He was a consament professional and was able to breath an air of confidence into a very complicated build out and home automation design. As a builder we cannot know everything about everything and we rely on owner operated contractors and vendors for their expertise. There is not another trade that this is more evident than home automation. To have Derrick as an asset in helping the client and our company get comfortable with a system designed to specifically meet the needs of our clients and their homes is a blessing for us.
I'd like to believe that Royal Indigo Construction was one of the first builders to help Derrick and Southeaston Systems take hold on Kiawah and in the Charleston area. We watched him grow his company responsibly while taking good care of the builders and relationships that allowed Southeaston to blossom. He has the most professional field technicians. They are knowledgable and helpful throughout the build and for our clients as they begin to occupy their home.
Possibly Southeaston's biggest contribution to our clients is the way in which Derrick listens to them and helps to guide them through what is typically a complicated part of construction. He makes it simple for them and each of our clients have been thrilled with the end result. The client education Southeaston provides is superior to any other competitor of that we have worked with in the past. Southeaston continues to have a large presence in our market and is readily available for our clients if issues arise. They rarely do with his systems, but lightning and power surges have been known to happen.
It helps to know Derrick the way I do when writing a testimonial. He and I have also forged a friendship through our working experience. He works hard to run a great company and dedicates the remainder of his time to take care of his family. I'm happy to have him as our subcontractor as well as friend. We look forward to working together for the remainder of our careers.
Ben D, Royal Indigo Construction
I have worked with Derrick Easton, of Southeaston Systems on many projects over the past few years and can say without equivocation that Derrick and his staff are very capable, responsive, and professional. Derrick takes something that can be daunting and confusing for the client, and creates something basic and easy to understand. Southeaston Systems keeps it simple for the user while implementing all of the current technology. I would not hesitate to recommend Derrick for any audio/ video installations for either new construction or simply updating an existing home. He and his staff have been a pleasure to work with, have delivered when they said they would, and have been readily available for any questions after the installation.
Sam F. - Residential Architect
Derrick - Once again your team was top notch. Timely, courteous, and efficient. Congratulations to you for building a great business with a super team behind you. I’ll be recommending your company whenever opportunities arise.
Scott M. - Sullivans Island
Derrick, I wanted to thank you for your recommendations on our system, and also for your great team. Sean and his crew were awesome - they were incredibly prompt and they were all hard working and super polite to us. And, they clearly know their stuff which is what I care about the most. The Frame TV is incredible, as you said. The Monitor Silver 100s sound incredible, as you said. I'm looking forward to getting back there next month to play some music, choose some art for the TV and smoke cigars on the porch while I watch some golf. Congrats on knowing your stuff and building a great organization!
Charles M. - Kiawah Island
Your team did amazing work!!! A+!!! Derrick and his team at Southeaston did a terrific job for us. They removed an expensive, over-engineered, over-complicated system previously installed in our home, and replaced it with a terrific audio solution. The new system is high-quality, easily configured, does all that we want, and so much simpler to use! And best of all, the whole job cost us a fraction of the old system. Derrick and his staff are really easy to work with, listen well, understand what we want, and proactively suggest the best solutions for us. I can't think of any vendor that I recommend more strongly than Southeaston.
Ken W. - East of the Cooper
Let me say that your team was just terrific!! We are really pleased with the equipment installed and how it all works. Really the best. Note that my wife is very pleased with the system too and that means a lot!
Andy M. - Kiawah Island